Frequently Asked Questions
A list of our most frequently asked questions
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FAQs
DTD consistently works with the Premium H-13 and 4140 in our day-to-day operations, building Die Cast tooling, but also have expertise working with many other materials. (All types of Stainless Steel, Cast Iron, Titanium, Aluminum, etc.).
Lead times are driven, heavily, by the complexity of the job, ease of access to usable information in the die design process, current work load and customer needs. We’ve designed and built dies in as few as 4 weeks, but that isn’t the normal situation. Generally, the smaller, less complex, dies would be an 8-10 week delivery and a larger, more complex, die would be 14-16 weeks. We will do what we can to be as accommodating as possible. In order for us to become a part of our customer’s team, we need to think and perform as if we are.
DTD uses whatever form of communication the customer is most comfortable with. We make sure that our salesmen, engineers and job leaders are easy to communicate with. It is in everyone’s best interest to make sure the information flows, as smoothly as possible, from our customers to our manufacturing team. We can be reached by email, cell phone or land line. Information can be sent back and forth using email and/or our FTP site.
DTD always sends someone from Davis to be with the die during the sampling process. We completely understand the expense that goes along with the sampling of a die and do our best to make sure our dies are production ready immediately following the sampling and dimensional inspection of the parts. However, in the case that a die would need to come back for some tweaks, we would do our best to get it back to you as fast as possible in order to keep the project on schedule.
The logistics are dealt with on a case by case basis. The driving factors are customer location, delivery date and the fulfillment our Customer’s needs. Depending on each individual situation, we would work with the customer to figure out what works best for them. Basically, the logistics of each project is typically customer driven.